Privacy Policy
The short version: we collect what you type into our forms and chat, we use it to reply to you and do the work you asked about, we sell it to no one, and you can ask us to show it or delete it any time by emailing hello@wizardweb.ca.
Who we are
WizardWeb is a Canadian web studio operated by Clinton Wasylishen. This policy covers wizardweb.ca and the services behind it. It applies to visitors and clients in Canada and elsewhere, and is written to meet Canada's PIPEDA and the spirit of CASL.
What we collect, and why
- Audit and contact forms. When you request a website audit or contact us, we collect what you enter: typically your name, email address, business name and website. We use it to prepare your audit and reply. That is the only use.
- Chat. If you use the chat on this site, the messages you send are processed so the assistant can answer, and are kept so a human can follow up on your request.
- Email. If you email us, we keep the correspondence, like any business does.
- Server logs. Our host (Cloudflare) keeps standard technical logs: IP address, browser type, pages requested. We use them for security and to keep the site fast. We run no advertising trackers and no third-party analytics scripts.
Cookies
One functional cookie (wlang) remembers your language choice between the English and Spanish sites. No advertising or tracking cookies.
Who touches your data
Your data lives on Cloudflare's infrastructure, which hosts this site and processes form and chat submissions. Booking a call uses Cal.com, which has its own privacy policy. AI chat responses are generated by a language-model provider processing only the conversation you type. We sell or rent personal information to no one, ever.
Cold outreach
If we ever email your business first, it is because your business information is publicly listed and we believe our service is relevant to it, and every such email identifies us and includes a working unsubscribe that we honour immediately and permanently. Canadian recipients are contacted in accordance with CASL.
How long we keep things
Form and chat submissions are kept while your enquiry or project is active and for a reasonable business-records period afterward. Ask us to delete yours sooner and we will.
Your rights
Email hello@wizardweb.ca to see what we hold about you, correct it, or have it deleted. We answer within 30 days, usually much faster. If we ever add analytics or new data collection to this site, this page changes first.